Weather Policy
Bear Paw Adventure Park does not offer refunds for activities affected by weather, except in the case of thunderstorms or extreme winds, which would be provided in the form of a credit. The park remains open under most weather conditions. If the park closes due to thunder, lightning, or extreme winds, and guests are unable to participate in their purchased activity for at least 50% of the time, a return credit will be issued in the form of a gift card. Guests are required to visit our on-site ticket booth on the day of the closure to request the credit. Requests for credit cannot be made after the day of the closure. This credit is redeemable for merchandise or services and is not redeemable or refundable for cash. For balance inquiries, please call our office at 262-835-2565. After 12 months of non-use, a $10 service fee will be charged annually (unless prohibited by law). After five years of non-use, the full amount of the credit will be forfeited (unless prohibited by law). Lost or stolen cards will not be replaced. This card has no value until purchase and is not a credit/debit card, nor does it carry any implied warranties.
For guests who reserved a cabana, credit requests must be submitted within 24 hours. If the cabana was used for more than 50% of the reserved time, no credit will be issued. If the cabana use was less than 50%, a 50% credit will be provided. In cases where the cabana could not be used at all, a full credit will be granted, minus a $20 booking fee.
For guests who reserved a cabana, credit requests must be submitted within 24 hours. If the cabana was used for more than 50% of the reserved time, no credit will be issued. If the cabana use was less than 50%, a 50% credit will be provided. In cases where the cabana could not be used at all, a full credit will be granted, minus a $20 booking fee.
*Credit will be provided in the form of a gift card, which can be redeemed in various ways at our venues. For more information about our gift cards, please visit our website: bearpawadventurepark.com/gift-card.
Please Note: We do NOT offer refunds
